Common questions related to placing an order, tracking an order or help with an existing order.
Frequently Asked Questions - Ordering and Customer Service
We sure do! In fact, we have FIVE (5) Industry-Leading Guarantees:
- Complete Satisfaction
- Price-Match
- Damage-Free Shipping
- Hassle-Free Returns
- Same-Day Shipping
To learn more details about these guarantees please visit our GUARANTEES page.
Yes, we offer bulk discounts, please call to speak with one of our store display experts or complete our Contact Us form. In the message section, please describe the item(s) you are interested in buying in bulk.
We are able to ship many items same-day if we receive the order early enough in the day. Other items require assembly, customization, or palletizing and crating that will require more time. For most orders, we ship within 1-2 days. From our location we deliver to most places within 3 business days.
We accept all common credit cards such as American Express, Discover Card, Mastercard, VISA, and Paypal. We also accept ACH and Zelle. For in-store pickup we also accept cash.
Please call us as soon at as possible at 954-922-9300 or 800-292-5227 if you need to change the shipping address so we can make the change before the order ships. Once the order is enroute it is more difficult and potentially costly to make the change. In addition, it may delay the delivery of your order.
We will email a shipping notification with instructions on how to track your order. If you do not see this email, please check your spam folder. If you still don’t see how to track your order please call us at 954-922-9300 or 800-292-5227.
We have a hassle-free return guarantee. If you would like to return your unused or unopened items within 30 days of purchases you can return them at no charge. You will be responsible for the cost of returning the item to our warehouse.
Common questions related to DISPLAYARAMA's products and services:
Frequently Asked Questions - Products and Services
Yes, we help retailers create effective store layout plans to help retailers maximize sales per square foot. Please follow the appropriate link for Opening a New Retail Store or Renovating a Retail Store to learn more.
Yes, we have access to suppliers around the world that we can work with to design and manufacture custom displays. To begin this process, please complete our Contact Us form. In the message section, please provide information about the custom store fixtures you are interested in having produced.
Yes, we buy used retail fixtures. Please call to discuss with one of our store display experts or complete our Contact Us form. In the message section, please describe the store fixtures you would like to sell, where they are located, and required removal date. Please note, the more used displays and fixtures items you have to sell the more interested we are as a larger purchase helps cover the fixed costs of sending a truck to pick up.
Yes, based on our industry experience with retail store displays and fixtures we design many of our own products. We also attend global trade shows and travel around the world to keep up on retail trends and find suppliers that allow us to offer high quality products at competitive prices.
We take great pride in offering products and services for our clients that provide great value to them by controlling specifications, quality, and price. We generally provide a higher quality product than our competitors at a very competitive price. Ask a Store Display Expert for more details and to explain how our product compares to a competitors products. Even though the products may look the same, often times there are specifications such as metal thickness, wood density, and other functional upgrades that are different between products.