Order Issue
Report an Order Problem Clearly.
Our team will review the damage or missing items within 24 hours of submission and reach out with next steps.
Structured intake
Multiple image uploads
1 business day response
If shipment just arrived damaged, please take photos of all damage, specify damage on delivery receipt AND TAKE PHOTOS OF THIS, ACCEPT SHIPMENT. Submit info below.
Contact details included
Every submission includes your business, phone, and email for direct follow-up by our team.
Routed to the right team
Submissions are formatted and routed for efficient internal review so nothing falls through the cracks.
Confirmation after submit
You'll receive a confirmation with a reference number once your request has been recorded.